Most frequently asked questions

About the Video production

Can I specify what happens in the video?

Yes, you can specify the video and its scenes as much as you like.
After your order, we will send you a form to specify your video requirements. Here you can take a look at the questions in this form in advance:

Click here to take a look at the form

Can I review a script before the video is shot?

Yes, you get a script before the Creator shoots your video.

The script details what the creator will do in the video and what the creator would like to say.
You have the possibility to comment and adjust the proposed script according to your needs.

What if I don't like the video?

First: before the video gets to you, we do a quality check. Does the creator say and do what was agreed in the script? Is the quality of the recording good enough?
If you still don't like the video, we promise to find a solution for you!

About our Creators

How do you select the creator?

After you place your order, we will send you a form asking for your preferences regarding your creator. For example, you will be able to specify your creator's gender, age and special interests.

Does the creator return the product?

The creators are very happy to shoot videos for your product. As an additional thank you, the creators get to keep the products.

Why can't I choose the Creator myself?

You will be able to do so soon! We know how important it is for you to select your creator by yourself. In the near future, we plan to release a solution where you can browse and select your best creators. Until then, we'll take care of finding and matching the perfect creator for you while you can sit back and relax.


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