Most frequently asked questions

About the Video production

Can I specify what happens in the video?

Yes, you can specify the video and its scenes as much as you like.
After your order, we will send you a form to specify your video requirements. Here you can take a look at the questions in this form in advance:

Click here to take a look at the form

Can I review a script before the video is shot?

Yes, you get a script before the Creator shoots your video. You also have the option to send a finished script to your creator

When the creator writes your script, you see all the details what the creator will do in the video and what the creator would like to say.
You have the possibility to comment and adjust the proposed script according to your needs.

What if I don't like the video?

First: before the video gets to you, we do a quality check. Does the creator say and do what was agreed in the script? Is the quality of the recording good enough?
If you still don't like the video, we promise to find a solution for you!

About our Creators

How can I select the creator

Check out our platform Click here to take a look at the form

Does the creator return the product?

The creators are very happy to shoot videos for your product. As an additional thank you, the creators get to keep the products.


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